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Core Knowledge Management in a Designer Community of the Automotive Field Stefania Bandini 1 , Sara Manzoni 1 , and Fabio Sartori 2 1 CSAI, Viale Sarca 336, 20126 Milan (ITALY ), {bandini, manzoni}@csai.disco.unimib.it 2 DISCO, Viale Sarca 336, 20126 Milan (ITALY), sartori@disco.unimib.it Abstract: The competencies in defining design strategies and the know-how necessary to manufacture innovative products are the effective knowledge capital for enterprises that operate in competitive sectors. Within this framework, the paper discusses a conceptual and computational approach to the design of a Core Knowledge Management system that supports people involved in the design and manufacturing of complex mechanical products. In particular we describe the design process and context in which the system is operating to acquire, represent, share and exploit expert designers’ knowledge in Fontana Pietro SpA, an Italian enterprise leader in the development of dies for automotive industry. 1. Introduction Knowledge Management Systems [13] provide methods, computational tools and technologies to acquire, represent and use heterogeneous data and knowledge, in order to tackle the challenge of supporting the complex and continuous evolution of organizations. Knowledge and competencies that concur to the maintenance of cohesion level of an organization to reach its objectives are several and heterogeneous. Among different kinds of knowledge necessary to allow the existence and growth of any organization involved in the design and manufacturing of innovative products, the Core Knowledge is the important one [9][6]. The context of Core Knowledge refers to the set of formal and experiential competencies that allow managing both routine working steps and new problem solving scenarios. In this paper we illustrate a successful case study of Core Knowledge Management focused on supporting a community of experts involved in the design and manufacturing of complex mechanical products, namely dies for car body production that operates within Fontana Pietro S.p.A. (FP). Fontana Pietro S.p.A. is the Italian leader in engineering and manufacturing of dies for the deformation of sheet metal, in particular for the automotive sector. The enterprise is divided into Business Units: FP Engineering, FP Die Manufacturing, FP Pressing, and FP Assembling. FP Die Manufacturing, FP Pressing and FP Please use the following format when citing this chapter: Bandini, S., Manzoni, S. and Sartori, F., 2008, in IFIP International Federation for Information Processing, Volume 270; Knowledge Management in Action; Mark Ackerman, Rose Dieng-Kuntz, Carla Simone, Volker Wulf; (Boston: Springer), pp. 3–15.