某集团有限公司 绩效考核手册 目 录 第一章 总则 ................................................................................................................................................................................. 1 1.1 绩效考核意义 ................................................................................................................................................................. 1 1.2 绩效考核原则 ................................................................................................................................................................. 1 1.3 绩效考核周期 ................................................................................................................................................................. 2 1.4 绩效考核适用对象 ......................................................................................................................................................... 2 1.5 绩效考核关系 ................................................................................................................................................................ 3 第二章 绩效考核内容 ................................................................................................................................................................. 4 2.1 季度绩效考核内容 .......................................................................................................................................................... 4 2.2 年度绩效考核内容 .......................................................................................................................................................... 6 第三章 绩效考核评分 ................................................................................................................................................................. 7 3.1 考核评分标准 ................................................................................................................................................................. 7 3.2 季度和年度考核总分--P 值的处理方法....................................................................................................................... 8 3.3 考核等级评定中的注意事项 ......................................................................................................................................... 9 第三章 绩效考核实施流程 ...................................................................................................................................................... 11 4.1 绩效考核实施的各阶段 ............................................................................................................................................... 11 4.2 考核结果使用 .............................................................................................................................................................. 11 第亐章 绩效考核申诉 .............................................................................................................................................................. 13 5.1 申诉条件 ...................................................................................................................................................................... 13 5.2 申诉形式 ...................................................................................................................................................................... 13 5.3 申诉处理 ...................................................................................................................................................................... 13 5.4 申诉反馈 ..................................................................................................................................................................... 13 第六章 绩效考核文件使用不保存........................................................................................................................................... 14 6.1 绩效考核文件保存 ....................................................................................................................................................... 14 6.2 绩效考核文件查阅权限 ............................................................................................................................................... 14 第七章 附录 ................................................................................................................................................................................ 15 7.1 考核手册修订 .............................................................................................................................................................. 15 7.2 考核指标调整 .............................................................................................................................................................. 15 7.3 考核手册解释 .............................................................................................................................................................. 15 附件 ......................................................................................................................................................................................... 16 附件一、季度考核表 ......................................................................................................................................................... 16 附件二、年度考核表 ......................................................................................................................................................... 18 附件三、绩效考核汇总表 ................................................................................................................................................. 20 附件四、部门满意度调查表 ............................................................................................................................................. 21 附件亐、部门满意度调查汇总表 ...................................................................................................................................... 23