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GRADUATE SCHOOL OF DESIGN Annual Performance Assessment and Goal Setting Form Employee ( no direct reports) STAFF MEMBER TITLE DEPARTMENT GRADE POSITION START DATE GSD START DATE MANAGER Part I – Performance Factor Review ( to be completed independently by both employee and supervisor) Please place an “x” on the place in the scale where you are reporting performance, as well as comments on each performance factor. Discrepancies between the two ratings will be discussed during the performance review session. Performance Description Performance Rating 1. Technical and Professional Know ledge Not Meeting Expectations I mprovementOpportunity Meeting Expectations Exceeding Expectations Knowledge of the subject matter, relationships, tools, and specific knowledge required to do work efficiently and effectively. Familiar with techniques required. 2. Customer Service Not Meeting Expectations I mprovementOpportunity Meeting Expectations Exceeding Expectations Demonstrates clear understanding of who customer is; anticipates and responds to the needs of our constituencies. Shows ability and skill to focus decision making, displays an awareness of best service practices. Continually seeks to improve quality of our services through ongoing input and evaluation. 3. Planning and Organization Not Meeting Expectations I mprovementOpportunity Meeting Expectations Exceeding Expectations Structures tasks, plans, and objectives logically and effectively; establishes priorities and sets goals; delegates effectively; ability to plan and schedule work effectively and efficiently meet deadlines; ability to prioritize. 4. Problem Solving Not Meeting Expectations I mprovementOpportunity Meeting Expectations Exceeding Expectations Has the ability to anticipate, identify and clearly define problems; evaluates and weighs alternatives; works effectively with organization to resolve issues and implements appropriate solutions. 5. Communication Not Meeting Expectations I mprovementOpportunity Meeting Expectations Exceeding Expectations Proactively communicates; informs others of what they need to know. Verbal – clearly communicates ideas, information, proposals, instructions, issues and questions using appropriate tone and language. W ritten – produces clear, concise memos, email, etc. that convey all relevant information using appropriate language. 6. I nterpersonal Skills Not Meeting Expectations I mprovementOpportunity Meeting Expectations Exceeding Expectations Listens carefully, develops and maintains a positive working relationship with all constituencies at GSD and outside.